Privacy Policy for Jungle Life Landscape
Jungle Life Landscape LLC ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and disclose information when you visit our website, utilize our services, or interact with us. By using our site or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our landscaping and lawn care services.
Personal Information You Provide to Us:
This includes information you voluntarily provide when you request a free estimate, schedule services, contact us through our website, or communicate with us directly. This information may include:
- Your name.
- Your physical address (for service delivery and billing).
- Your phone number.
- Your email address.
- Details about the services you are requesting (e.g., lawn maintenance, sod installation, yard cleanup needs).
- Any other information you choose to provide to us.
Information Collected Automatically:
When you visit our site, we may automatically collect certain information about your device and usage patterns. This may include:
- IP address.
- Browser type and version.
- Operating system.
- Referring pages and exit pages.
- Dates and times of site visits.
- Pages viewed on our site.
- Information collected through cookies and similar tracking technologies (see Section 4).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Manage Our Services: Fulfilling requests for free estimates, performing lawn maintenance, sod installation, yard cleanup, shrub trimming, mulch and rock delivery, and other landscape work.
- To Communicate With You: Sending service confirmations, updates, appointment reminders, and responding to your inquiries and feedback.
- To Improve Our Services: Understanding how our services are used, improving our website functionality, and developing new landscape offerings based on customer needs.
- For Marketing and Promotional Purposes: With your consent, sending you information about special offers, new services, or other news we think might be of interest to you. You can opt-out at any time.
- For Billing and Payment Processing: Managing invoices and processing payments for services rendered.
- To Ensure Safety and Security: Protecting against fraud or unauthorized activities.
- To Comply with Legal Obligations: Meeting applicable legal requirements and regulations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- With Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, analytics providers, email service providers). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- To Protect Our Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. We will provide notice before your personal information becomes subject to a different Privacy Policy.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Examples of Cookies We Use:
- Session Cookies: We use Session Cookies to operate our service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
5. Data Security
The security of your data is important to us. We implement reasonable administrative, technical, and physical measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Data Protection Rights under GDPR (General Data Protection Regulation)
Although Jungle Life Landscape LLC primarily serves customers in Jacksonville, Florida, we uphold general principles of data protection in line with global best practices. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The right to access the personal information we hold about you.
- The right to rectification of inaccurate or incomplete personal information.
- The right to erasure of your personal information under certain conditions.
- The right to restrict processing of your personal information under certain conditions.
- The right to data portability to receive your personal information in a structured, commonly used, and machine-readable format.
- The right to object to the processing of your personal information under certain conditions.
- The right to withdraw consent at any time where Jungle Life Landscape LLC relies on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
7. Children's Privacy
Our services are not directed to individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Jungle Life Landscape LLC
- 11547 Sedgemoore Dr E
- Jacksonville, FL 32223, USA
This Privacy Policy was last updated on July 23, 2024.